Shipping & Delivery Policy
Operational Jurisdiction: Dandeli, Karnataka, India • Effective Date: August 2026
DandeliDrop operates an on-demand hyperlocal delivery network exclusively within Dandeli. We provide fast, reliable transit connecting local neighborhood stores, farmers markets, and residential doorsteps.
1. Pickup-Based Origin & Order Categories
Store Catalog Orders
Direct pickup from verified partner merchants in Dandeli with estimated delivery times of 20–45 minutes.
Market Runs
Multi-vendor market sourcing where drivers procure fresh items from local APMC/open markets before direct doorstep delivery.
2. Delivery Fees & Zero Platform Fee Policy
Deliveries are calculated transparently with a distance-based Base Fee. DandeliDrop provides a Zero platform fee structure for customers, ensuring 100% of delivery fees go directly to our active delivery drivers.
Delivery operations run daily between 7:00 AM IST and 7:00 PM IST across all Dandeli residential zones.
3. Grievance Redressal
Grievance Officer / Customer Grievance Contact:
Name: Shritej Betkar
Email: shritejbetkar@gmail.com
Contact Phone: 6361472915
Address: 6/625/A, Mirashi Galli, Dandeli, Karnataka 581325, India